Returns & Exchanges
We want you to love your jewelry! If you’re not completely satisfied with your purchase, we’re happy to help with returns or exchanges within 30 days of delivery.
Return Policy
- Items must be unworn, undamaged, and in their original packaging.
- Personalized or customized pieces cannot be returned or exchanged unless there is a defect.
- Return shipping costs are the responsibility of the customer.
- Refunds will be issued to the original payment method within 5-7 business days after we receive your return.
Exchange Policy
- Exchanges are available for items of equal or greater value.
- If the new item costs more, you’ll only pay the difference.
- Exchanges are subject to product availability.
How to Initiate a Return or Exchange
- Contact our customer service team to request a return authorization.
- Once approved, ship your item back with the original packaging and a copy of your order confirmation.
- Once received, we’ll process your refund or exchange.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery for a replacement or refund.
Final Sale Items
Items marked “Final Sale” cannot be returned or exchanged.
For any questions, please reach out to our support team—we’re here to help!